Communication Strategy

Commericials. Super!

Sunday, February 5th, 2012

It’s a phenomenon. The Super bowl that is.
I’m not a sports person,… Read More yet I sit with family and friends, eat, and watch the game. From the start to the finish.
OK, I know who

Blogging. Simplified to 4 Tips.

Monday, January 30th, 2012

I’ve been blogging for about 3 years.… Read More I started, not because I had something to say, but because I was promoting the benefits of blogging in my seminars. I figured I should try it. And

1 Thing To Make You Sell More.

Sunday, January 15th, 2012

I was in New Orleans this week for a great conference. Quality people that not only listened to me; but interacted with great questions.
Travel has gotten crazy. The airlines don’t get it.… Read More
Here are

1 thing you MUST do before Dec 31.

Monday, December 19th, 2011

Read MoreChristmas parties make me realize how I dislike groups of people I really don’t know. It’s hard to say “I don’t know you” and proceed in launching the conversation. My inner shyness roars loudly.
When

3 Ways to Improve Your Website Now.

Sunday, December 11th, 2011

I love seeing TV shows with self-improvement tips. How to dress better, how to talk to people, how to take better pictures, how to use electronics, etc.… Read More I’m a sucker for the before/after pictures. 
The

2 Reasons you MUST be on Social Media

Sunday, November 20th, 2011

Rex Miller (who I recently had the privilege to share lunch) wrote a thought provoking book, Millennium Matrix, where he describes the “eras” of change.
From Oral to Print to Broadcast to Digital.… Read More As

Know Your Sweet Spot.

Sunday, October 16th, 2011

I love chocolate.… Read More In fact, this morning, I saw a bag emblazoned with “Hershey” on the side, and my mouth started to water. Of course, one must balance a sweet tooth with a salt tooth.

4 Ways You May be Failing.

Sunday, September 25th, 2011

My wife’s baking an apple pie right now. The house is full of the wonderful smells… Read More. We all love to eat them. I’d pay a lot to eat her pie.
Have you wondered why

3 Reasons Why It’s Good to Visit the Past

Sunday, August 21st, 2011

We’re approaching our 10th anniversary at PinPoint Creative Group. And this week I stopped into our very 1st office location. The one where our business practice was born.
It was good for me.… Read More Over

Warning: Business Disaster Watch is currently on

Sunday, August 14th, 2011

Tonight there’s a Tornado Watch… Read More in our community. I never grew up where there were tornadoes. Ever! Each time I hear the weather radio alert us; I always have to remember what the difference is

Weather People are Creative Promoters

Sunday, July 24th, 2011

We’re in the middle of a heatwave.… Read More Me and 100 million others in America. The weather people are bending over backwards “sharing” various ways to visualize it. Some are cooking eggs and pizzas on the

Business Essentials 7: Peculiarity

Sunday, July 3rd, 2011

I hate same-old; same-old. Although I love consistency.… Read More And thus the battle that happens constantly in my brain.
I guess I should explain. Some things are so important to have consistency: things like wall

Business Essentials 5: Perception

Sunday, June 12th, 2011

Have you ever thought you knew something about a product or organization and then found out something entirely different?
Imagine what people say about your product or service. … Read MoreWhat do they think about your company?

Business Essentials 4: People

Sunday, May 29th, 2011

I’m always amazed when I have to deal with a server that seems to hate their job. Why is it that the wrong people choose the wrong careers?… Read More
People are funny. Until it comes to

Business Essentials 3: Knowing Your Place. Essential!

Sunday, May 22nd, 2011

The other day I was driving to Atlanta. I was thirsty, tired, and I needed a PepsiMax… Read More (not a shock to anyone who knows me). I stopped at a Gas Bar at the next exit.

3 Signs of a Great Relationship

Sunday, May 1st, 2011

We enjoyed an amazing long weekend with new friends.… Read More It’s rare to find two families that seem to be so compatible. But this family made us feel welcome; and we laughed and cried together as

7 Reasons Your Resume May Be Ignored.

Sunday, April 24th, 2011

Read MoreI think people have forgotten how to take direction. It sounds harsh, but I’m amazed how infantile directions have become on products; and don’t forget about the horrific warnings that are listed for those who

4 Steps to a Viral Video

Sunday, April 10th, 2011

I worked in our backyard doing spring stuff this weekend. You know, planting, mulching, cleaning, raking. I also planted some grass seed. Now I’m praying it starts to grow.… Read More
Why is it that grass seed

We’ve got a Problem!

Sunday, March 20th, 2011

Yesterday my sons and I poured a concrete pad in front of the shed. We got the shed a couple months ago and we knew the reasons we needed the improvements:

Not a lot of sugar.

Sunday, March 13th, 2011

I met someone yesterday who has never tried Coke Zero.
It surprised me a bit.… Read More After her initial question, I curiously asked if she’d ever had a diet soft drink. She then asked “Is it

3 Things I’m Learning in Our Move This Week.

Sunday, February 20th, 2011

This week we’re moving PinPoint. Just across town, but it seems huge for us. After months of planning and dreaming, it’s all coming together. This move is going to be so good… Read More for us, but

3 Steps to Selling Anything in this Economy.

Sunday, February 13th, 2011

Read MoreThis week I bought a shed. And learned a great sales plan in the process.
I’ve been needing extra storage space and I’ve been considering buying a shed kit from Lowes. It sounded like a

3 Steps to Get Ready for Visitors

Sunday, January 30th, 2011

Many of you know that I moved to NC from Canada 10 years ago. The difficult part of living thousands of miles away from family and friends is that people rarely come and visit. I … Read More

Pay attention! Please!

Sunday, January 23rd, 2011

Psych. It’s a show that’s on USA network. You should watch it (old episodes are on netflix).
It’s about a 20-something that notices everything.… Read More Yes, everything.
His Dad trained his son (when he was

Your name could determine how long you’ll live

Sunday, January 16th, 2011

A few weeks ago, I was standing with the Sears cashier, handing him my credit card. He thanked me, using my name, Mr. MacDonald.
Then he hesitated and started to chuckle. … Read More
Having lived with my

3 Fail-Proof Ways to Have a Successful Year

Sunday, January 9th, 2011

Read MoreWhen I was young, my Mother used to ask me to draw a picture for her. Being the budding artist, I would gladly oblige. I would get some paper and grab my best HB pencil.

Be like Spiderman — Arrive Just in Time!

Sunday, November 14th, 2010

The fall is upon us (for some winter is already. The American election is over. Thanksgiving is around the corner.
What does that mean to you as a business owner?… Read More Is it your biggest time

Dead on the Floor

Sunday, November 7th, 2010

Read MoreI was driving to Atlanta this past week. I enjoy the alone time, I get to make calls, listen to the radio and catch up on podcasts, etc.
But I admit, I get tired. Enter,

3 Things You Should Never Have on Your Website

Sunday, October 31st, 2010

I usually try to be positive on my blogs.… Read More But I’m going to make an exception this week.
Have you ever worn something and had a friend, spouse or child tell you, “you shouldn’t be

Who doesn’t like FREE food?!?

Sunday, October 24th, 2010

I love freebies.… Read More And this past week I got a bunch!
Over the years as I’ve signed up for various e-blasts and restaurant clubs, I’ve listed my birthday. I’m not sure why, but it seems

Huh? Excuse me? Are you listening?

Sunday, October 17th, 2010

This week I dealt with a company that made me angry. … Read MoreHave you ever had an interaction that once you hang up the phone you’re shaking because of the way you were treated? I always

SEO is a waste of money without this key topic.

Sunday, September 26th, 2010

Read MoreIt seems that I get spam through my email, our web contact form, and this blog every couple of days. It’s annoying! The subject often is SEO. They promise to raise our Google standings and

1 Week: No Facebook

Sunday, September 5th, 2010

Last weekend I decide to try something crazy. … Read MoreFor 1 week I wouldn’t post a personal status update on facebook. It sounded easy, but I’ve almost gone crazy this week when I’ve caught myself posting

It only takes a little.

Sunday, August 29th, 2010

Read MoreThis weekend the “experts” announced that this was the hottest summer ever. We broke the record by 3 or 4 degrees. When elections are won, they’re often won by just 3 or 4 percentage points.

Just do it.

Sunday, August 22nd, 2010

Read MoreI’m amazed at how many business people I talk to that are procrastinating. Work is a bit slow, so they’ve settled into “a little less work and a little more relaxing”. It’s a way to

3 Ways to Develop Great Content.

Sunday, July 18th, 2010

Read MoreRemember when you were young and used to go to a convenience store and the candy bars were huge? And a bag of chips was only 20 cents? Maybe even less than that.
Maybe I’m

Listen Up! In 3 Steps.

Sunday, July 11th, 2010

Why is it so hard to find people that want to listen?
Read MoreIf you’re anything like me, it’s rare to find someone who wants to listen. Often when I spend time with someone, I

Supply the “Missing” Things. 3 Easy Steps.

Sunday, June 27th, 2010

My wife and sons have been gone for a few weeks. … Read MoreIt’s a great opportunity each year for them to spend time with their grandmother, cousins, aunts and uncles. I wish I could spend the

4 Ways to make “Little Things” matter

Sunday, June 20th, 2010

There are opportunities. And then there are huge opportunities!
Read MoreThis past week, one of our clients, Sophia Media Group and the UN, were launching an educational initiative. We’ve been working with them on this project,

3 Things to Consider for an Anniversary

Sunday, May 23rd, 2010

It’s hard to believe that 20 years ago, in a small church in New Brunswick, Canada, I got married.
It’s almost like looking through a fog when I look back over the years and see… Read More

1 Tiny Thing I Hate Big Time.

Sunday, May 16th, 2010

I’m not sure when it started happen. But I enjoy reading fine print in ads.
It’s always tells volumes about the company when you read the tiny print somewhere obscured in the advertisement. Sometimes it’s… Read More

3 Tips for Effective PR

Sunday, May 2nd, 2010

As I write this, I’m watching a TV news report about the oil slick off the coast of Louisiana. It’s huge and seems to be growing every day. And so are the press releases, news… Read More

Know your Customer. Please!

Sunday, April 18th, 2010

My Dad died this past week. It was unexpected, but not sudden. For the last year, he’s been slowly entering a world of dementia where he didn’t recognize those around him. His humor rose to… Read More

You Don’t Know What You Don’t Know

Tuesday, March 30th, 2010

Well, it’s tax time. I’m sure I don’t have to remind you of this.
What that means is that every time you drive near a tax preparation location you get banners, balloons, dancing Statue of… Read More

Mud your Marketing Communication’s Plan!

Sunday, March 14th, 2010

I’m in the process of building a home theater. You know; a room that used to be called a TV room, but for some reason, when we have a larger TV area, we call it… Read More

3 Business Lessons I Learned While Getting my Haircut

Sunday, March 7th, 2010

I got my hair cut this afternoon. A lot of people that know me, think I am very particular of my hair. I guess because I act and model, and have to have my hair… Read More

It’s the Big Game day!

Sunday, February 7th, 2010

Today, we celebrate a national holiday — or at least so it seems. We’re having a large party to honor athletic men scrambling for a ball while unfit people eat, drink and cheer for their… Read More

Your Business Needs to Learn from “Snow”.

Sunday, January 31st, 2010

Snow. We’ve got some snow in North Carolina!
We moved to the Carolinas almost 10 years ago from Canada, the land of wilderness, trees, fisheries and snow… Read More. When we moved south, we gave away

The 1 Thing Every Business Must Do Now!

Sunday, January 17th, 2010

It’s 2010 and you want to run your business well.… Read More The internet and websites are expected to be in your business plan. I certainly hope you have a website you’re happy with. But more importantly,

4 Easy Ways to Sell More

Sunday, January 10th, 2010

Have you noticed the ads that are running right now? It seems that someone knows we have new years’ resolutions: lose weight, eat better, working out and quitting smoking.
OK, the first 2 or 3… Read More

An Easy New Year’s Resolution. Guaranteed!

Monday, January 4th, 2010

It’s a new year. … Read MoreA new decade. And once again we wonder how it’ll be called. Twenty-Ten or Two-Thousand-Ten; or will these years be called the “teen” years. Does that mean we’ll all go through

Word of Mouth made Easy in 3 Easy Steps!

Sunday, December 13th, 2009

Want to increase your business? … Read MoreGrow it wildly to something you couldn’t even imagine?
Then you need to work on your “word-of-mouth” strategies.
We often are told by business owners that they don’t want to

5 Things to Give Your Business For Christmas

Sunday, December 6th, 2009

It’s that time of year! Christmas gifts are on our minds and if you’re like me, I’m looking at the bottom line for the last 12 months, and wondering what I should do differently this… Read More

So many colors!

Sunday, November 29th, 2009

This weekend we finished the renovations on our basement family room. We’ve been working for about a month on weekends and evenings replacing doors, painting, fixing things and decorating.
We decided, since we have two… Read More

Typos Happen. 3 Secret Ways to Stop Them!

Sunday, November 22nd, 2009

Isn’t it crazy how our writing skills and spelling abilities are getting worse and worse. I know, if you’re anything like me, you’re actually writing more and more — facebook, twitter, blogs, articles, emails, etc.… Read More

Features vs Benefits

Sunday, November 8th, 2009

Want to make more Money?… Read More Ask someone what business they’re in and you get similar answers: I work for….. or I run… or we produce….
But if you switch to a sales-mode, you usually get

It’s Christmas Time!

Monday, November 2nd, 2009

I was in the mall today. Christmas is everywhere!… Read More It seems like it arrives in retail far to early! Even before Halloween or early October — soon it’ll be late summer when the Christmas tree

There’s a Wrong Way to Do Things.

Sunday, October 25th, 2009

This weekend, my wife and I decided to paint our master bedroom. We’ve renovated every other upstairs room in our house, so it was time to finish ours. We asked (told) our kids to help… Read More

The Management Gap

Sunday, October 11th, 2009

I just got back from a Leadership conference. Very well done with speakers from all over America.
At these conferences, I try to come away with a new business principle that I want to work… Read More

How Many Times?

Sunday, October 4th, 2009

We are asked fairly frequently, “How many times should we contact our customers”?
Remember the “old” days when “touching a customer” meant running an ad in the newspaper, mailing out direct mail cards, a 30… Read More

Simplify!

Sunday, September 13th, 2009

For the past month or so, my family has been planning a yard sale.
I don’t know what that means to you, but after having several of them, it means a lot of work, for … Read More

Have you Polled your Audience lately?

Sunday, September 6th, 2009

My youngest son just started High School. Trying to get him to tell me something (anything!) about school, I asked him what the coolest technology they were using in his classes. Technology is his favorite… Read More

What Languages Do Your Team Members Speak?

Sunday, August 30th, 2009

Hopefully you’ve read the Gary Chapman book, 5 Love Languages. It’s one of those books that should be taught to all students in college.It would help in all relationship issues including the business world!
I… Read More

One Word that Describes what I do Every Day.

Sunday, August 23rd, 2009

Have you ever tried to describe what you do in your life, in one word… Read More?
After working 23 years in the Graphic Design field, I’ve decided that my design life can be described in

Do you have different Audiences?

Sunday, July 19th, 2009

I’ve been in Canada for the last 2 weeks. It’s my homeland. We’ve been privileged to work in the US for the last 10 years and every summer my family visits relatives in East Coast… Read More

6 Reasons I’m going to Miss Billy Mays

Sunday, June 28th, 2009

I don’t quote too many celebrities but it seemed that Billy Mays came up in my speech this past year more than any other celebrity. A celebrity… Read More? Well, considering that most people know his

TMI: I’ve been Fired AND Laid off

Sunday, May 17th, 2009

When life deals you lemons, you make lemonade… Read More. Right?
We’ve all heard the stories of famous people who made it big. But then we find out that most of them have either lost it

5 Ways You can be More Creative. Now!

Saturday, April 18th, 2009

27 years ago, I entered college to become a “graphic designer”. Actually, back then, I referred to it as a “commercial artist”. I wanted to be Darren from Bewitched.
Remember him?… Read More
He presented ad

What Easter reminded me about Marketing

Tuesday, April 14th, 2009

It’s Easter weekend.… Read More I find it interesting that we all have different traditions in our families. We were raised with getting Easter candy (large chocolate bunny and eggs sitting next to our plate) when we

Are you Unique?

Sunday, April 5th, 2009

I overheard someone on Friday in the Dallas airport (while I was enjoying a short enjoyable  burst of people-watching waiting for my flight) say, “You are one-of-a-kind… Read More!.” The recipient laughed and gave the look

Lessons All Business Owners Must Learn from Monopoly

Tuesday, March 31st, 2009

I love to play board games with friends and family. It’s hard to find many that have the passion that I do. It seems that computer games have become the games of choice for the… Read More

Twitter and Facebook are a Waste of Time!

Sunday, March 22nd, 2009

I was speaking recently to a group of business owners and someone raised his hand and sheepishly spoke words that I’m sure a lot of people in the room were thinking, “Twitter and Facebook… Read More

Prediction: The Recession is Ending

Sunday, March 8th, 2009

Today we lost an hour but we say we “sprung forward” in time. There’s a big difference in perception.
In fact, when you ask someone today how they feel to loose an hour, and you’ll… Read More

What’s all the Fuss about Facebook?

Saturday, February 21st, 2009

It seems that everywhere I turn, people are talking about Facebook, LinkedIn or Twitter.
Social networking has finally reached the mainstream.… Read More
This past week, I spoke to some business owners at an NACDB (National Association

One Thing that You Must NOT Do During a Recession

Wednesday, February 4th, 2009

I’m a fan of American Idol. The first rounds are over and the winners have moved on to Hollywood and the losers have retired to anonymity. What made the successful ones winners? Is it their… Read More

3 Things Everyone Should Know about you.

Monday, January 26th, 2009

Excuse me, but who are you?
These are words that can make you feel good! Someone wants to know you! They care enough to ask. They have reached out to you.
But they can also… Read More

Inauguration Day

Sunday, January 18th, 2009

On Tuesday, the United States will experience Inauguration Day. It’s a special day that only occurs every four years, but it seems like it’s longer this time. I guess because the election period extended for… Read More

Recession Declaration

Tuesday, December 2nd, 2008

Well, “they” finally told us. “We’re in a Recession”. I guess it’s hard news to hear, but also delivers information that we’ve sensed for awhile. Or perhaps the media and the political campaign wanted us… Read More

Where the heck are your Customers looking?

Saturday, November 15th, 2008

I’m on my way back from speaking at a national conference in Houston. Prime people watching time. I love airports. Expos. Conferences.
When I was standing in front of the audience of about 200, I… Read More

I’m Mark MacDonald and I’m a News Junkie

Thursday, October 30th, 2008

I have a confession.… Read More I’m a “news” junkie. I find myself quickly checking my favorite news website throughout the day. But, sadly, that’s not all. Let’s start at the beginning of my day. When I

The Presidential Debate got me thinking….

Wednesday, October 8th, 2008

I’m sitting watching the Nashville Presidential debate.
Politics are interesting aren’t they?! How can two grown men say seemingly opposite things about the same things and both say they are telling the truth. Hmmm. Do… Read More

Three Things I Love

Saturday, September 27th, 2008

This week, I returned from a week-and-a-half-long business trip.
I love to travel but these few days away from my family and the business got it “out of my system” for a while.
I left… Read More

Politics – Love/Hate relationship?

Thursday, September 4th, 2008

I love Politics. There. I said it.
When you’re in a big crowd with a bunch of people who are mingling, try and say the word “politics” loudly. Notice the reactions. I think the majority… Read More

God’s View

Thursday, July 24th, 2008

Read More
A couple of weeks ago, I had the privilege of climbing a mountain with my two teen boys. OK, one boy is “almost” a teen, as he turns 13 next week.
I call it a

Employees rule!

Monday, July 7th, 2008

This past week I’m reminded of how important employees are to an organization. You can’t do it all yourself — and at a particular point in time, you realize that you need someone who will… Read More

We’re in. But not unpacked.

Tuesday, June 3rd, 2008

Most things in life are much harder than they look. For weeks we prepared for the day that the Rental Truck would pull up to our old house. We had lots of friends arrive last… Read More

Moving Day Cometh

Friday, May 16th, 2008

Well, we have one week left before we move to a new house. I can’t believe how many decisions we have to make this week. We’re finishing packing, changing utilities and buying materials that will… Read More

Survive a Tornado

Friday, May 9th, 2008

Yesterday, for the first time in my life, my family and I had to huddle in our North Carolina basement and pray that a tornado didn’t hit our house.
It all started after I returned… Read More

So many colors…Stage 2

Sunday, April 27th, 2008

The saga continues as we move towards our new house. This week we’re determining the colors we will paint on the walls of our house. I don’t know whether you’ve been to the big-box store… Read More

TLC

Sunday, April 6th, 2008

We’ve just sold our house. We decided to do it “for sale by owner” and after 17 days it’s under contract and now all the inspections are being done. It seems like the stress of… Read More

Marketing is like a Wedding

Monday, March 10th, 2008

Recently I had the opportunity to talk to Wedding Professionals of the Triad (North Carolina). I was flattered, as I am anytime someone actually wants to listen to me, but I wondered how I could… Read More